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RETURN POLICY

Didn't work out? Don't sweat it. We accept FREE returns within 30 days of receiving your item. 


 

Eligibility Criteria:

  • Items must be unworn, unwashed, and in their original condition.
  • Returns must be initiated within 30 days of receiving your item(s).
  • Sale items are not eligible for returns.
  • We Cannot Accept International Returns Due To Our Fulfillment Process

Return Process:

  1. Contact our customer service team HERE to initiate the return process.
  2. Package your unworn item(s) securely in the original packaging, if possible.
  3. Include the original packing slip or a note with your name, order number, and reason for return.
  4. Ship the package to the address provided by our customer service team.

Refund Process:

  • Once we receive your return, our team will inspect the item(s) to ensure they meet the eligibility criteria.
  • If the return is approved, we will process a full refund to the original payment method within [7] business days.

Exchanges:

  • We do not offer exchanges at this time. If you would like a different size, color, or style, please return the original item(s) and place a new order.

Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact our customer service team at info@jauntyusa.com immediately for assistance.

Contact Us:

  • If you have any questions or concerns about our return policy, please don't hesitate to contact us at info@jauntyusa.com.