Didn't work out? Don't sweat it. We accept FREE returns within 30 days of receiving your item.
Eligibility Criteria:
- Items must be unworn, unwashed, and in their original condition.
- Returns must be initiated within 30 days of receiving your item(s).
- Sale items are not eligible for returns.
- We Cannot Accept International Returns Due To Our Fulfillment Process
Return Process:
- Contact our customer service team HERE to initiate the return process.
- Package your unworn item(s) securely in the original packaging, if possible.
- Include the original packing slip or a note with your name, order number, and reason for return.
- Ship the package to the address provided by our customer service team.
Refund Process:
- Once we receive your return, our team will inspect the item(s) to ensure they meet the eligibility criteria.
- If the return is approved, we will process a full refund to the original payment method within [7] business days.
Exchanges:
- We do not offer exchanges at this time. If you would like a different size, color, or style, please return the original item(s) and place a new order.
Damaged or Defective Items:
- If you receive a damaged or defective item, please contact our customer service team at info@jauntyusa.com immediately for assistance.
Contact Us:
- If you have any questions or concerns about our return policy, please don't hesitate to contact us at info@jauntyusa.com.